Web Site Hosting Policies
general, this set of rules is designed to protect both the
interest of the client and SiteSolver. Most of this text
is common sense, but you may want to pay particular attention
to the Rules for Payment and Good
for or using an account hosted and/or administrated by SiteSolver,
you agree to follow all terms established by SiteSolver
and you agree with all other conditions below. You also
agree that if you break any of these conditions, you may
be subjected to punishment up to and including the loss
of your account and any monies that have been paid.
are responsible for your account. This
includes material on your account, actions done under your
account (such as sending E-mail), and so on. In particular,
this still applies even if you didn't post the material
or take the actions in question. Your password is designed
to protect you from anyone else using your account; if someone
steals, guesses, or otherwise acquires your password, they
can do anything they want in your name. Thus, SiteSolver
users are strongly discouraged from giving passwords
to anyone. If you need to do so--to let someone help you,
for example--you should change your password when the other
person is finished.
that some CGI scripts--sometimes called "message boards"
or "bulletin boards"--allow arbitrary Web users to post
content to a Web site. These are by no means excluded from
this rule, so we discourage their use. If you do wish to
have a message board, we recommend using one which allows
you to preview all messages before they are posted.
not try to gain more privileges than you are granted by
SiteSolver. This includes trying to get around
resource limits or trying to obtain service you have not
paid for, as well as the more obvious things such as attempts
to break system security. Attempts to subvert system security
will be addressed according to the severity of the offense,
including loss of account and prosecution.
that while the text below covers specific cases, there is
really only one general restriction: We prohibit any
material which is illegal or whose primary use is for illegal
material: This is off-limits, obviously, unless you
either have permission from the copyright holder or the
material is "fair use" (for example, a short quote from
a book). As a specific note, software piracy is
not tolerated on SiteSolver; users we find engaging
in piracy will have their accounts terminated without
warning and may face legal action. Software piracy
is distribution of any copyrighted program without permission,
such as commercial games (including so-called ROMs, copies
of cartridge-based games).
Among other things, this includes all forms of pornography.
Obscene material is not permitted on SiteSolver. On a
related note, if you have something that's not obscene
but that is of an adult nature, or something
that could be considered "indecent", you must indicate
that in some way, possibly with a "warning" entry page
or a note next to a link.
SiteSolver's position on pornography: We prohibit
pornographic sites, since they generate far more than
their fair share of traffic. We reserve the right to remove
any material not explicitly mentioned above if we believe
it reflects negatively on SiteSolver or if we consider
it harmful to society in general or to particular persons.
(See also the "Good Citizen" clause below.)
software: Breaking into an account, no matter
what kind of account it may be or who it may belong to,
is like breaking into a house -- you're invading someone
else's private property. If we receive and verify any
reports of software available from your SiteSolver account
being used to break into other accounts, your account
will be terminated immediately.
"cracks": These are utilities or documentation
on how to obtain illegal access to software; for example,
registration codes or programs that modify other programs
to defeat built-in protection against copying or restrictions
on use. While possession and distribution of such files
may not be in itself illegal, their only use (or at least,
their main use) is illegal, and therefore they
are not allowed.
limits: For the most part, we do not impose strict
limits (disk quotas, etc.) on users; we realize that people
may need to exceed those limits for short periods of time
on occasion, and we allow for that. However, consistently
exceeding those limits, or exceeding them at any time
by large amounts, will result in penalties up to and including
the loss of your account.
issues: If you use CGI scripts or programs on
your account, the source code for those programs must
be available to us for inspection at any time. Failure
to keep current source available may result in anything
from removal of the script to termination of your account,
depending on circumstances.
The most important thing to realize is that we do
not offer refunds except in very limited circumstances.
Also, we do not, as a rule, allow late payments; unless
you notify us ahead of time. Your account may be deleted
as little as 7 days after it expires, if you have not
paid. See the rules about payment (below) for details.
"Good Citizen" clause: All SiteSolver users are
expected not to engage in inappropriate or illegal behavior,
including (but not limited to):
bombs (sending very large E-mail messages or large numbers
of smaller messages with no useful content)
via E-mail or other means
into or attacking systems
others to behave inappropriately or illegally
using your account, you consent to these limitations on
actions and agree to waive any rights you may otherwise
have or believe you have which would permit such actions.
receive what we consider reasonable evidence of any such
actions on your part, whether or not such actions involved
use of SiteSolver, we will impose penalties, including
account termination and prosecution. Note that we will
make no attempts to specifically seek out these actions
(we are not trying to be Big Brother); however, should we
hear of them, they will be dealt with. The purpose of this
rule is to serve as a reminder that these actions are not
acceptable in any context.
conditions on use of SiteSolver accounts:
decisions of SiteSolver in all SiteSolver-related matters,
including the interpretation of these rules, are final.
SiteSolver become involved in legal proceedings as a result
of material present on your account or actions performed
using your account, you will pay immediately upon demand
all legal fees, penalties, and other charges incurred by
SiteSolver, even if your account is terminated before said
legal proceedings are completed. Moreover, should you challenge
SiteSolver in any legal action and lose, you will pay all
legal fees incurred by SiteSolver as well as any other costs
which may be determined in the proceedings.
will receive without complaint any E-mail sent from SiteSolver.
We will occasionally send messages to all of SiteSolver's
users; this is not a "mailing list" as the term is commonly
applied to the Internet, and you cannot "unsubscribe". Note
that this certainly does not mean you're prohibited
from complaining about the content! We only require that
you be willing to receive the messages. SiteSolver reserves
the right to suspend your account, delete your account,
or delete any data on your account, at any time for any
reason with or without notice. (This doesn't mean we'll
go around arbitrarily deleting files or accounts; it serves
primarily to protect us against users who believe their
accounts were deleted unfairly. SiteSolver reserves the
right to change these rules with or without notice (We will
generally give notice of major changes).
duration of service paid for with any payment begins:
a new account, on the date the account was created;
a pre-existing account, on the expiration date of the
for a new account, if not sent with the account request,
is due 5 days after the account is created; payment to extend
service for an account is due on the expiration date of
the account. If a different expiration date is stated by
SiteSolver for any account, that date will take precedence.
is made by check and the check is returned for insufficient
funds, the client agrees to pay all fees associated with
the returned check. In addition, the client agrees to pay
the balance owed by cash, money order, or cashier's check
within 7 days of notification. Otherwise, SiteSolver may
suspend and/or terminate the client's account. All monies
paid to that point are forfeited by the client.
is considered delinquent if we do not receive payment for
any outstanding fee for the account within a "grace period"
of one week (7 days) after the due date of the fee. An outstanding
fee is a fee which has not been paid for which SiteSolver
has provided some service; this includes, for example, payment
of excess bandwidth fees after an account has exceeded its
bandwidth limit, but does not include fees for extending
service for an account (that is, it is permissible to simply
let an account expire if the account has no other outstanding
fees). Delinquent accounts are subject to immediate termination.
We may also, at our option, choose to withhold any future
services from the owner of a delinquent account, to deny
the grace period and require payment in advance for any
future services, or to take action to recover the outstanding
fees. Note that our processing time does
not count against this grace period. For example, if we
receive your payment 6 days after the due date, and it is
not processed until three days later, your account will
not be considered delinquent.
payments are non-refundable once we have
started providing service. If you choose to terminate your
account before it expires, or if we terminate your account
for any reason, you will not be permitted to apply any remaining
time on your account to another SiteSolver account, nor
will you receive any (prorated or otherwise) refund of payment
for service you did not receive because of account termination.
If you voluntarily cancel your account, you will be eligible
for a refund if and only if you have made an additional
payment for a period of service which does not begin until
after you cancel your account. (For example, if you pay
for a year of service and decide to cancel your account
after a month, you are not eligible for a refund.) SiteSolver
will make the sole and final determination as to eligibility
for refund. Exception: Should SiteSolver's
services be completely unavailable for an extended period
of time, we may, at our sole discretion, choose to either
refund an amount of money or provide a period of free service
in compensation. In such a circumstance, we will determine
the precise amount of refund or duration of free service
at that time.
will be sent at least one reminder of account payment 5
days preceding the expiration date of your account. You
are fully responsible for being able to receive these reminders;
not being able to receive them will not be a valid reason
for extending the expiration date of your account.
require paper invoicing, you must supply us with an address,
and there will be a service charge of US$10 per item sent
by postal mail. Paper invoicing must be requested each time
it is desired. If you wish to receive a receipt by postal
mail as well, you must specify that in your request (and
the same US$10 fee will apply).
reserves the right to alter any fee associated with any
of SiteSolver's services or impose new fees with or without
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